AI agent skill · by @zeenie-ai

Book Appointments

Use when someone wants to book, move or cancel an appointment. Offers real free times, confirms the details, and never double-books.

Archived 2026-10-23 · Source updated 2026-10-10 · License: MIT. Check the original repository for the latest version.

SKILL.md instructions

# Book appointments

## Booking

1. Find out what they want and roughly when: the service, the day, morning or afternoon.
2. Check the calendar before offering anything. Offer two or three free times that fit, nearest first.
3. When they pick one, repeat it back in one line: the service, the day and date, the time, and the place.
4. Book it only after they confirm. Then say it is booked and what to bring or know.

## Moving or cancelling

- Find the existing booking first, by name and date. If you can't find it, ask for the date they booked.
- Offer new times the same way as a new booking. Remove the old slot only once the new one is confirmed.
- For a cancellation, confirm which booking, cancel it, and say it is done.

## Rules

- Never offer a time you haven't checked, and never book two people into one slot.
- Keep to the opening hours the owner set. Outside them, say when you are open.
- If a request needs the owner (a discount, a special case, anything unusual), say you will check and get back to them. Then put it in your report.